Family Services:  804-556-6260
Clothes Closet:  804-556-0202


Home > FAQ’s

Frequently Asked Questions

The following changes are in place at GoochlandCares due to COVID-19.
Any questions, please call 804-556-6260.

  • Beginning Monday, January 4th, the Clothes Closet is CLOSED for shopping.
    However, clients with critical needs for items from the Clothes Closet
    may call 804-556-6260 to place an order.
  • The Clothes Closet is NOT accepting donations at this time.
    If you have any questions about the Clothes Closet,
    please call our main number 804-556-6260.
  • The FOOD PANTRY continues to provide food to clients through curbside pick up.
    CLICK HERE for information.
  • The Food Pantry and the Medical Clinic ARE accepting donations.
    CLICK HERE for a list of the most needed items.
  • You may also purchase items through your favorite online retailer.
    Ship to: GoochlandCares, 2999 River Road West, Goochland, VA 23063, 804-556-6260.
    Amazon WISH LIST at:
  • For all other programs or services, call 804-556-6260.



Are there any current employment opportunities?
GoochlandCares is currently seeking a full-time Registration Coordinator.
CLICK HERE for complete job description.

How do I volunteer?
Contact Diane Reale, Director of Volunteer Resources, (804) 556-0712, or Visit our VOLUNTEER page for information about volunteer opportunities.

What types of items can I donate to the Food Pantry?
The Food Pantry is currently in need of: soup, canned beans, canned vegetables, canned fruit, canned meat, toilet paper, and bar soap.
CLICK HERE for list of most needed FOOD PANTRY donations.

WE ACCEPT – Non-perishable items: canned meats, vegetables, fruits and soups, rice, pasta, hot and cold cereal, crackers, etc. Fresh items: garden produce, backyard eggs, fruits, breads, etc. Household and personal items: soap, shampoo, deodorant, toothpaste, toothbrushes, dish detergent, all purpose cleanser, sponges, toilet paper, paper towels. laundry detergent, etc. For more information visit our FOOD PANTRY page. Or contact: Terry Ebright, Food Pantry Manager, (804) 556-0201 or

What types of items can I donate to the Clothes Closet?
The Clothes Closet is NOT currently accepting donations.

What types of items can I donate to the Clinic?
The Clinic is in need of the following items: masks (surgical, N95, and cloth), non-latex gloves, Tylenol (in sealed containers), cold medicine (in sealed containers), and vitamins.
CLICK HERE for list of CLINIC donations.
The Clinic accepts unopened, non-expired, over-the-counter and prescription medications; unopened nebulizer masks; handheld nebulizers and tubing; nebulizer machines (new or used); unopened nebulizer filters; unopened packages of insulin needles/syringes all varieties; new or washed hand/wrist splints; finger splints; wheelchairs; walkers; canes; diabetic socks and shoes; unopened wound care supplies such as band-aids, gauze pads, and specialty dressings; toothpaste, toothbrushes, floss, and anti-cavity rinse. (We are UNABLE to accept: open medications, narcotic medications, expired medications, hearing aids, tube feeding supplies, IV poles or tube feeding poles, oxygen tubing, syringes, shower seats or toilet chairs, motorized wheelchairs or scooters, ortho leg splints, or glucometers.) If you have questions, please call 804-556-6260.

How can I make a financial donation?
to make a secure donation online.
Mail a check: Make check out to GoochlandCares, send to Adair Frayser, Development Director, GoochlandCares, 2999 River Road West, Goochland, Virginia 23063.
By phone: Call Adair Frayser, Development Director, 804-556-0301.
Gifts of stock: contact Mary Claire Motley at Davenport & Co. LLC, 804-780-2103. (DTC # 0715, credit to GoochlandCares account 3469-4928, GoochlandCares tax ID: 54-1967650, request delivering firm include donor’s name on transfer instructions.)
Matching gifts: fill out your employer’s matching gift form and submit.
Workplace giving: through your employer’s workplace giving program, or United Way, CFC, LGS or CVC campaign. Consult your supervisor or Human Resources Department.
We also accept gifts of real estate.
For information about Planned Giving, CLICK HERE to visit our Planned Giving page, or contact Adair Frayser, Development Director, 804-556-0301, or
To see our Annual Report and 990 and for other specific donation information, visit our DONATE page, or contact Adair Frayser, Development Director, (804) 556-0301,

Am I eligible to receive services?
To be eligible for services you must live in Goochland County**, be 18 years or older, AND meet the following income requirements:

-If your annual household income is at or below 200% (or 2x) of the Federal Poverty Level, (for 2020, $25,520 annual income for an individual), AND you do NOT have health insurance, you may qualify for the Free Clinic and ALL other services.

-If your annual household income is at or below 200% (or 2x) of the Federal Poverty Level, (for 2020, $25,520 annual income for an individual), AND you HAVE health insurance, you may qualify for ONLY non-Clinic services such as the Food Pantry and the Clothes Closet.

-**If your annual household income is between 200% and 300% of the Federal Poverty Level (for 2020, $25,520 – 38,280 annual income for an individual), AND you do NOT have health insurance, AND you live in Goochland, Louisa, Fluvanna or Cumberland, you may qualify for only health care at the Free Clinic (excludes Dental Care and Mental Health Care).

CLICK HERE to go to our ELIGIBILITY page. Or call 804-556-6260 for more information.

**Domestic violence and sexual assault services are available to ALL victims or survivors of domestic and/or sexual violence, regardless of income, gender, or sexual orientation. Services are available to victims, survivors, and their families. There is NO residency or income requirement. 24-Hour Hotline 804-980-6267.

**GED/ESL classes are free and available to the public. There is no residency or income requirement. Call Miss Toni Burruss, GED Teacher, 804-780-6039 or 804-412-5664.