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Employment Opportunity – Administrative Assistant/Main Phone

Employment Opportunity

Administrative Assistant/Main Phone

This part-time position is responsible for the professional and efficient management of the main telephone line as well as a variety of clerical duties that support the operation of the organization.

Essential Job Functions:

  • Answers the main telephone line and manages calls via phone system in a professional, courteous and welcoming manner.
  • Provides information to callers about programs and administration of GoochlandCares. Is responsible for familiarizing oneself with the programs and administration of GoochlandCares through the website, staff and volunteer interviews, program orientations, manuals, and other resources.
  • Schedules clients as needed and directed (e.g. transportation appointments).
  • Assists with coordination of schedule for community use of building, if needed.
  • Engages all volunteers in a professional, courteous, and welcoming manner.
  • Enters and retrieves information from a variety of sources into databases (e.g. ECW, eTap, Outlook).
  • Reports to work regularly and on time.
  • Keeps confidentiality in discussing clients, fellow staff members, volunteers, and matters pertaining to GoochlandCares.


  • High school diploma or six to twelve months related experience.
  • Experience working with low-income families in a non-profit setting is preferred.
  • Must have good computer skills. Fluent in Spanish is a plus.

Other Skills/Abilities:

  • Commitment to the mission and values of GoochlandCares
  • Understanding that all employees are responsible for volunteer engagement as evidenced by demonstration of effective skills in working with volunteers
  • General office experience
  • Excellent communication abilities
  • Strong computer skills and the ability to learn new programs
  • Ability to read, comprehend, and follow instructions
  • Ability to operate basic office equipment
  • Attention to detail
  • Possess necessary expertise to accomplish all tasks

To apply:

Send cover letter and resume to by Monday, October 15, 2018.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. GoochlandCares is an Equal Opportunity Employer and does not discriminate based on race, color, national origin, ethnicity, gender, disability, political or religious beliefs.

CLICK HERE for job description in pdf format.